Privacy Policy · Palm Coast Villas

Who we are

Palm Coast Villas is an independent motel located at 5454 N. Oceanshore Blvd, Palm Coast, FL 32137. This policy applies to this website, palmcoastvillas.com. You can reach us at (386) 445-3525 or info@palmcoastvillas.com.

Information you give us

When you submit an availability request, group inquiry, or otherwise contact us, we collect the details you provide, which may include your name, phone number, email address, requested dates, number of guests, pet information, and any message or special requests you send. We use this information to respond to you, prepare a quote, and manage your reservation.

Information collected automatically

Like most websites, we collect limited technical information automatically, such as your device and browser type, pages viewed, and general usage, through cookies and similar technologies. We use this to understand how the site is used and to keep it secure.

Third-party services we use

We use a small number of trusted third-party services on this site. When you use the site, these providers may process limited data under their own privacy policies:

Google Analytics — to understand site traffic and usage.
Google Maps — to display maps and directions.

These services are provided by Google; their handling of data is governed by Google’s Privacy Policy.

This website and the records behind it are hosted in the United States. If you contact us from outside the United States, your information will be processed there.

Our reservation and group-inquiry forms are protected without any third-party service: a hidden field that only automated submissions fill in, and a check that the form was not submitted faster than a person could complete it. Neither collects any information about you, and nothing about these checks is shared with anyone.

How we use your information

To respond to your inquiries and manage reservations and stays.
To provide customer service and follow up on requests.
To operate, secure, and improve this website.
To comply with our legal and record-keeping obligations.

Sharing your information

We do not sell your personal information. We share information only as needed to operate our business — for example, with service providers who help us run the website or process a reservation — or where required by law.

Cookies

Cookies are small files stored on your device. This website sets no cookies of its own. The only cookies placed while you browse come from Google Analytics:

_ga — distinguishes one visitor from another. Expires two years after your most recent visit.
_ga_L2DGTD4TZ9 — keeps track of a single visit (a session). Expires two years after your most recent visit.

Both contain a randomly generated identifier. Neither contains your name, email address, phone number or anything you typed into a form. You can delete them at any time in your browser settings, block cookies for this site alone, or install Google’s Analytics opt-out browser add-on. Blocking them does not affect how the site works — reservation requests, the calendar and every page function normally without them.

Data retention

We keep information only as long as we have a reason to:

Reservation and group requests — up to 24 months from the date you send them, then deleted automatically.
Records connected to a stay you actually took — seven years, because tax and accounting rules require it.
Website analytics — held by Google under our account settings and governed by their policy, not stored by us.
Server logs — kept briefly by our hosting provider for security and troubleshooting.

You can ask us to delete your information sooner, and we will unless we are required to keep it.

Your choices and rights

You may contact us to ask what information we hold about you, to correct it, or to request that we delete it, subject to any records we are required to keep. To make a request, email info@palmcoastvillas.com or call (386) 445-3525.

Depending on where you live, you may have additional rights — for example to a copy of your information, to correct it, to have it deleted, or to opt out of its sale or sharing. We do not sell personal information and we do not share it for cross-context behavioural advertising. We handle every request the same way regardless of where you live: write to info@palmcoastvillas.com or call (386) 445-3525 and we will respond within 45 days. We will ask you for enough detail to locate your records, and nothing more.

Children

This website is intended for adults making travel arrangements and is not directed to children under 13.

Questions about your privacy? Contact us at info@palmcoastvillas.com or (386) 445-3525.

This policy reflects our current practices and may be updated from time to time. Last updated: August 2026.